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Big Data Support Analyst


Brampton Ontario
19 Jun 2017
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Job Details

Big Data Support Analyst

Big Data Support Analyst

Date: Jun 19, 2017

Location: Brampton, ON, CA, L6T 0C1

Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal –serve our customers better.

Rogers is seeking a Big Data Support Analyst to support Big data production applications and services.  

Reporting to the Manager of Big Data Support at the Rogers Park Brampton Campus, this role will be responsible for Supporting and maintaining the big data applications.



  • Provide on-call assistance for the Hadoop/Big Data jobs and related problems
  • Perform problem determination and resolution
  • Perform application optimization by working with developers, customers and system support personnel
  • Coordinate with the Vendor team for supporting job schedules and recovery
  • Provide support for Hadoop daily operations   to ensure the delivery of timely, accurate and reliable data to business users. This includes monitoring the update processes, updating/maintaining the appropriate system documentation, identifying potential problems and implementing solutions to ensure the efficiency and reliability of the IM operations


Skills & Qualifications

  • A college or university degree in computer science or related experience
  • Strong understanding of SDLC and Agile Methodologies.
  • Hadoop Developer or Administrator certification (Hortonworks preferred)
  • 5+ years of production experience in Software development and SDLC
  • 5+ years of production programming experience with Java, Python or other languages
  • Experience in creating scripts/processes to automate production systems
  • 5+ years of experience developing Unix/Linux applications
  • Strong experience in object-oriented design, development and working knowledge of SOA
  • In-depth understanding of Hadoop technology stack, including HDFS, YARN, MapReduce, Tez, Hive, Pig, Spark and other components
  • Minimum 1 year of production Hadoop experience. Hortonworks HDP 2.2 and above experience is strongly preferred
  • Minimum 1 year of production experience developing Hadoop Big Data applications for ETL/ELT 
  • In-depth understanding and production experience with Falcon/Oozie Hadoop data management frameworks
  • Minimum 1 year of production experience with Hadoop performance tuning, configuration, optimization, job processing 
  • Production experience with ETL tools such as Oracle ODI, Talend, Informatica, Control-M
  • Strong analytical and problem solving skills.
  • Excellent verbal and written communication skills
  • Must be self-motivated and able to work both independently and with others
  • Excellent interpersonal skills
  • Excellent communication (written and oral) and presentation skills
  • Experience in the communications industry
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 98338
As a proud Canadian company, we're dedicated to making things easier for our customers. We’ve been embracing and leading change for over 50-years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.
At Rogers, we recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these five shared values guide and define our work:
  1. Simplify and innovate
  2. Take ownership of the what and the how
  3. Equip people to succeed
  4. Execute with discipline and pride
  5. Talk straight, build trust, and over deliver
Why Rogers? Because we believe the best is yet to come.
We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.
Posting Notes:  Information Technology & Engineering || Canada (CA) || ON || Brampton || None ||


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