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Manager, Human Resources, Network


Brampton Ontario
17 Jul 2017
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Job Details

Manager, Human Resources, Network

Manager, Human Resources, Network

Date: Jun 22, 2017

Location: Brampton, ON, CA, L6T 0C1

Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal –serve our customers better.

Reporting to the Director, Human Resources, Network, the HR Manager will support the Network team located at 8200 Dixie Road, Brampton and regional offices across the country. 


This individual is responsible for providing strategic HR partnership to the Senior Leadership teams in Network while supporting the day to day operations of the business. The HR Manager will play a key role in developing the people strategy in partnership with the Director, Human Resources, driving HR initiatives in support of the People Plan. 


The Network business is comprised of approximately 2400 people across the country and includes a variety of functions including Wireless, Wireline, Network Operations; Technology, Development & Architecture, End to End Video Services; End to End Enterprise Network & Services; End to End Voice and Data Services, and Access Network Implementation. The Network business includes both non-unionized and unionized employees, represented by a number of employee associations and unions.



  • Establish and maintain strong relationship with members of the Network Senior Leadership team and teams below them, based on the demonstration of added value of the HR Function. Develop an awareness of business challenges and objectives to drive a proactive approach to Human Resources;
  • Actively partner with business leaders to support and challenge leaders’ thinking in achieving optimal outcomes related to talent and organization effectiveness;
  • Provide coaching and guidance on talent and performance management, employee & labour relations, workforce planning, recruitment, compensation and organizational development for both unionized and non-unionized employees and teams;
  • Drive the development of the next generation of leaders across all levels of the organization.  Facilitate talent review processes and ensure follow up activities are delivered. Ensure close alignment with Talent Acquisition regarding key workforce planning metrics;
  • Understand the pulse of the organization at all levels and act as a conduit back into HR and to senior business leaders;
  • Represent the HR agenda with the business, leveraging relationships and HR expertise to communicate strategic plan, reinforce Rogers’ Values and demonstrate alignment between HR programs, business objectives and Rogers’ values;
  • Oversee the administration of employee & labour relations and executive escalations. Identify key employee and workforce issues to drive organization change at all levels. Work with program owners to influence Rogers HR programs and process design to drive better solutions for the business; and,
  • Keep current with industry leading best practices, customize and apply as relevant.



  • Undergraduate degree in related field. Master's degree in business administration or HR an asset
  • 7-10 years progressive HR business partner experience
  • Experience with handling day-to-day labour relations activities, including grievance handling, arbitration preparation and working with internal and external counsel
  • Demonstrated ability to set and communicate a strategic vision, strong leadership capability
  • Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information
  • Proven ability to impact and influence at all levels of the organization to achieve optimal outcomes
  • Strong business acumen
  • Demonstrated ability working in a dynamic, fast paced and rapidly changing matrix environment
  • Ability to effectively network across a variety of HR and client teams to build solid relationships.
  • Capability and willingness to operate on both macro and micro issues
  • Sound analytical, problem solving and negotiation skills with an ability to understand broad complex business issues
  • Takes job responsibilities and business matters seriously but self less so
  • Sense of humour is a must
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Human Resources & HR Generalist
Requisition ID: 100868
As a proud Canadian company, we're dedicated to making things easier for our customers. We’ve been embracing and leading change for over 50-years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.
At Rogers, we recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these five shared values guide and define our work:
  1. Simplify and innovate
  2. Take ownership of the what and the how
  3. Equip people to succeed
  4. Execute with discipline and pride
  5. Talk straight, build trust, and over deliver
Why Rogers? Because we believe the best is yet to come.
We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.
Posting Notes:  Corporate || Canada (CA) || ON || Brampton || None ||


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