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PC Field Support Specialist (Government)

AT&T


Location:
Columbia, MD
Date:
20 Jul 2017
2017-07-202017-08-19
Job Code:
att4-4432060
Categories:
  • Government / Public Service
  • IT / Software / Internet
AT&T
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Job Details

Company AT&T

Job Title PC Field Support Specialist (Government)

Jobid att4-4432060

Location: Columbia, MD, 21045, USA

Description 1. Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.

2. Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.

3. Troubleshooting and solving technical issues related to end user equipment hardware and software

4. Ensuring customer satisfaction is achieved.



Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience.



+ Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches

+ Demonstrated ability to read and understand technical manuals and schematics

+ Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

+ Able to manage time and priorities effectively

+ Able to work efficiently with minimal supervision

+ Proficient in working with end-users remotely

+ Demonstrated expertise in Microsoft Windows 7 and 10

+ Familiar with Active Directory security and policies

+ Excellent analytical and problem solving skills



Required Clearance: Candidate must have a TS/SCI polygraph clearance Desired: DoD 8570 IAT Level 1 certification or MTA.



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V






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