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SFU Team Manager - Kitchener

Rogers


Location:
Kitchener Ontario
Date:
15 Jan 2018
2018-01-152018-02-13
Categories:
  • Sales / Business Development
Rogers
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Job Details

SFU Team Manager - Kitchener RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.   Posting Notes:  Sales || Canada (CA) || ON || Kitchener || SF:LI ||  " />

SFU Team Manager - Kitchener

Date: Jan 8, 2018

Location: Kitchener, ON, CA, N2G 4A8

At Rogers we’re for supporting you on a journey to a rewarding career. Whether you’re a developer, an analyst, or a customer care consultant, Rogers is the place where ideas become reality. We embrace change, and find ways to do better. And we deliver on that commitment by fostering an environment of passion and innovation for all people.

 

Job Title: SFU Team Manager

We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to building a rewarding career at Rogers.

 We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

 

 

Field Sales Team Manager - SFU    

Description:

 

This position is responsible for the successful management of a team of Field Sales Representatives, focusing on selling Rogers’s products and services to residential customers within an assigned region focusing on SFU segment. 

The primary focus is on developing and maintaining lasting relationships with property management companies that is conducive to the ongoing sales of Rogers products and services to customers within multi-dwelling units. Utilizes advanced knowledge of products and services as well as sales process experience to maximize sales and effectively work assigned territory. And to ensure your team’s success, you’ll monitor performance metrics on a daily basis and provide coaching as needed.

The Field Sales Team Manager is an important role accountable to develop plans & drive sales results and reports to the Regional Sales Manager. 

Responsibilities:

  • Manage and coach a team of internal Field Sales reps targeting customers within Single Family Units (SFU's) by going door to door.
  • Develop and implement sales plans by leveraging directed lead strategies to ensure all sales and revenue targets for Digital Cable, Rogers Hi Speed Internet, Rogers Home Phone and Rogers Smart Home Monitoring are met or exceeded. 
  • Train and coach Territory Sales Representatives on Sales Process, Territory Coverage, Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Market Share for new and existing Rogers customers
  • Develop and execute Fairs/Off-Site Events/Community Events and maximize market share
  • Analyze sales reports and territory sales breakdown for each Territory Sales Representative
  • Gather and provide feedback on market insights and competitive intelligence for assigned territory
  • Participate and Coach Sales Reps through regular door-to-door field work, sales events and blitzes
  • Motivate and provide strong leadership to sales staff through performance management techniques such as quality evaluations, individual sales plans and ongoing coaching, guidance and monitoring of Sales Representatives productivity
  • Work collaboratively with Regional Sales Manager to address process gaps and barriers to sales performance
  • Ensure adherence on all sales training and certification requirements for all team members
  • Document best practices and ensure constant evolution of the team
  • Assist in designing and developing promotions to achieve targeted market share and revenue within territory
  • Hiring, on-boarding and training of the sales reps
  • Role-modeling best-in-class sales behavior at all times
  • Position must assist in maintaining the confidentiality of customer and business data at all times
  •  
  • Qualifications: Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation
  • Post-secondary school education
  • Demonstrated ability to drive team performance within a customer-centric sales environment
  • Adaptability within a fast-paced, changing work environment
  • 3-5 years Telecom Industry or Door to Door sales management experience is an asset
  • Available to work flexible work shifts
  • Demonstrated leadership abilities
  • Proven track record to coach and motivate a team
  • Bilingual / Multilanguage abilities an asset
  • Strong Interpersonal and Communication Skills
  • Must have a valid driver’s license and vehicle available
  • Strong computer skills, with excellent knowledge and ability in Microsoft Office suite (Work, Excel &PowerPoint) and handheld devices

    The successful candidate will be a full-time employee of Rogers and will receive:

    •             Full training on Rogers products

    •             An attractive remuneration package includes base pay and commissions

    •             Car Allowance

    •             Medical and Dental benefits that begin on day 1

    •             50 % discount on all Rogers Communications services

    •             Access to multiple Wealth-Accumulation Programs

    •             Tablet and smartphone for business use

     

    Travel

    Yes, 80% of time

    Target Start Date

    Immediate

     

     

    Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner.

     

    Posting Type: Internal and External Candidates Considered

    Hiring Manager: Sasa Stanojevic

    Recruiter: Ciji Campbell

    Salary Grade: 565

    Schedule: Full Time

    Shift: Variable

    Length of Contract: Not Applicable (Regular Position)

    Work Location: 857 York Mills Rd. (055), Toronto, ON 

    Travel Requirements: Up to 75%

    Bargaining Unit/Union: NON - None

    Posting Category/Function: Sales & Door-to-door

    Referral Bonus Amount: $$0.00

     

    At Rogers, success is determined by the strength and diversity of our people. We work together because we want to win together, and these five shared values guide how we work:

     

  1. Simplify and innovate
  2. Take ownership of the what and the how
  3. Equip people to succeed
  4. Execute with discipline and pride
  5. Talk straight, build trust, and over deliver

 

 
Schedule: Full Time
Shift: Evening
Length of Contract: Not Applicable (Regular Position)
Work Location: 85 Grand Crest Place (031), Kitchener, ON 
Travel Requirements: Up to 100%
Posting Category/Function: Sales & Door-to-door
Requisition ID: 113716
 
WHY ROGERS?
 
As a proud Canadian company, we're dedicated to making things easier for our customers. We’ve been embracing and leading change for over 50-years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.
 
We recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these five shared values guide and define our work:
 
  1. Simplify and innovate
  2. Take ownership of the what and the how
  3. Equip people to succeed
  4. Execute with discipline and pride
  5. Talk straight, build trust, and over deliver
 
Why Rogers?  Because your tomorrow inspires our today.
 
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.
 
We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.
 
Posting Notes:  Sales || Canada (CA) || ON || Kitchener || SF:LI ||

 

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